Country Manager - Mr. Michel ADWAN 

Phone: (971 4) 2 307 230

Dealing Room: (971-4) 2 224 812

Fax: (971-4) 2 236 260

Address: Prime tower, Burj Khalifa street, Business Bay Area. P.O.Box: 4370 Dubai - United Arab Emirates

Branch Manager - Mr. Bassem MERHEJ 

info.ae@banorientfrance.com

Phone:(971 4) 2 307 230

Fax:(971-4) 2 236 260

Swift: BLOMAEAD

Address: Prime tower, Burj Khalifa street, Business Bay Area. P.O.Box: 4370 Dubai - United Arab Emirates

Branch Manager: Mr. Fouad Attar

Phone: (971-6) 5 30836

info.shj@banorientfrance.com

Fax: (971-6) 5 736080

Swift: BLOMAEAD

Address: Al Majaz 3 - Hassan Ben Thabet Street - Al Muhannad Tower - P.O.Box: 5803, Sharjah - United Arab Emirates

Phone: (971-4) 597 4017

Phone: (971-4) 2307242

Fax: (971-4) 2271858

Email:complaints.ae@banorientfrance.com

Complaints Process for Customers

Sanadak- Ombudsman Unit for the UAE

Sanadak Leaflet

Sanadak Brochure  

We highly encourage all our customers to seek for any advice from the Bank, for managing their financial situation. Furthermore, the Bank is ready to assist you and discuss any financial difficulties in order to help our customers to overcome their repayment/payment difficulties.

Please be informed that any payment delay in your loan repayment will be subject to a penalty interest.

For any inquiry or concern on your loan, please contact Banque Banorient France at the following phone no. 04-2307288 to speak with a Dedicated Staff assigned as Counselling Staff, qualified and adequately trained to handle Consumers facing financial difficulties, dealing with debt issues, arrears management and Counselling

Please report all types of fraud to:

Fraudreporting.ae@banorientfrance.com